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FAQ

FAQ

 

What is UrbanWorld ?

UrbanWorld is your #1 Streetwear Brand in Europe.

 

Which Payment Methods are accepted ?

We do accept PayPal, Credit Cards, Sofort Banking,  IDEAL Payment, Bank Transfer and Bitcoin.

 

What are the shipping rates

Europe does have Free Shipping !

USA/Canada Free Shippig !

Rest of the World 9.99€ Shipping Fee

 

 What about returns/how to  ? 

We do only accept returns if the item arrived damaged at your location.

If you do not like it or if it doesn't fit, returns are excluded.

 

How do you refund me in case of a damaged item ?

If your item arrived damaged, you have to return it and you can choose if you want your money payed back, or you recieve a coupon of the Value you bought something +10% !

 

You are a Influencer and want to start a campaign for this Brand ? 

In this case just contact us at : info@urbanworld.eu, with your social media links and a short text why we should choose you.

 

 What about the sizes of the Clothes 

You know how it is, every producer got their own definition of the sizes.!

Note: Our Clothes are made Slim Fit !

We advice you to order 1 size bigger than normal for cozy wearing.

 

How long does my shippping take ? 

Normally between 15-25 days.

It could take up to 60 days in the worst case (anything above will get you the Item for FREE ! )

 

How can I get in conact with you ?

Just send an email to : info@urbanworld.eu.